Privacy Policy

Last updated: 3 April 2026

1. Information We Collect

We collect information you provide when creating an account (name, email), payment information processed through Razorpay, and analytics data from QR code scans (device type, OS, browser, approximate location via IP hash — we do not store raw IP addresses).

2. How We Use Your Data

To provide and maintain the LobsmartQR service
To process payments and manage subscriptions
To generate scan analytics for your QR codes
To send important service updates

3. Data Sharing

We do not sell your personal information. We share data only with: Razorpay (payment processing), our hosting provider (Vercel), and our database provider — each under strict data processing agreements.

4. Data Retention

Account data is retained as long as your account is active. Scan analytics are retained per your plan's analytics retention period (7 days for free, 90 days for Pro, 1 year for Business). You can request data deletion by contacting us.

5. Cookies

We use essential cookies for authentication. We do not use advertising or third-party tracking cookies.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at hello@lobsmartqr.me for any data requests.

7. Contact

For privacy-related questions, email us at hello@lobsmartqr.me.